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Funky Cake Toppers Help Center

  • Q: How long after ordering will my cake topper be dispatched?
    At Funky Cake Toppers, we typically dispatch our cake toppers within 1-2 business days after receiving your order. Keep in mind that custom orders may take a bit longer to process, as we want to ensure that your topper is crafted to your exact specifications. Additionally, if you opt for express shipping, your cake topper will usually be dispatched on the same day as your order. We take great pride in our speedy dispatch times, as we understand how important it is to receive your cake topper in a timely manner. If you have any concerns about the dispatch time of your order, please do not hesitate to contact us directly. We are always happy to answer any questions and provide updates on the status of your order.
  • Q: What is the policy for Bank Holiday deliveries at Funky Cake Toppers?
    A: At Funky Cake Toppers, we work hard to ensure that our customers receive their products in a timely manner and we recognize the importance of Bank Holidays to our customers. During a Bank Holiday period, please note that our delivery service may be limited. If you require a cake topper delivery during a Bank Holiday, we advise contacting our customer service team to discuss the available options. We do offer premium delivery options for Bank Holidays, which may incur additional charges. We ask that you please contact us well in advance to ensure that we can accommodate your delivery requirements.
  • Q: Christmas and Newyear deliveries
    A: At Funky Cake Toppers, we take pride in delivering our products to your doorstep in a timely and efficient manner. During the Christmas and New Year season, we offer a variety of delivery options to make sure your cake topper arrives in time for your special occasion. For UK customers, we offer standard delivery, which takes 3 to 7 working days, and express delivery, which takes 1 to 4 working days. For customers outside the UK, we offer international delivery, which usually takes between 5 to 20 working days. Please note that delivery times may vary due to the holiday season.
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